Peter's right about the basic "send-to-a-friend" functionality, but in this case I think the campaign just picked one supporter and sent out an email in her name. I say this because two of my friends received the same email from our "friend" in Leawood, who none of us know.
By Nancy Scola, 10/17/2007 - 7:06pm
Josh Levy's been doing great work covering the competition between candidates to send bulk "personal" emails that seem like the candidate him or herself is firing them off via Blackberry. But I got a note from one of the campaigns today that I just have to hope marks the end of just how far this face-off is going to go.
In my inbox was an email with the subject "RE: Hillary's money" from someone named K**** W****. A look at the header details, though, reveals that K****'s email address happens to be info@barackobama.com. Here's what K**** has to say:
Hi,
They asked me to send this note to you because I just made my first donation to the Obama campaign.
I read Barack's message about closing the gap and made up my mind to give because I believe we have to participate in the political process again. That's what this campaign is about -- regular people getting involved.
I want to see a change in politics. Barack's refusal to accept money from Washington lobbyist bigwigs appeals to me. It shows that he wants to make decisions with ordinary people in mind.
But it also means he is relying on people like us to close the gap with Hillary Clinton.
Please make a $25 donation now:
https://donate.barackobama.com/closethegap
Thank you,
K**** W****
Leawood, Kansas
Now, I happen to be on the Barack Obama mailing list, but in no other way have identified myself as a supporter. I've never contributed money to Obama. I've never interacted with his website in any recorded way. So I'm guessing this generic "personalized" email or one similar went out to anyone who has ever expressed an interest in Barack Obama.
It's worrying to me that the lesson that we thought we learned from 2004 -- that people respond to personalized politics -- is being so loosely interpreted to in 2008 in a way that seems to imply that people won't know the difference between actual connections between real-live people and bulk emails from people who may as well be fake. There's no difference between this email and one obviously written by the Obama press shop.
It reminds me of those late night commercials you see where a woman will say, "my name is Betsy -- call me." Like you're going to dial the number and the lady from the TV will answer your call.
Who is that fooling? Probably the same people persuaded by an email from K**** W**** of Leawood, Kansas.
more from Nancy Scola's blog | login or register to post comments
I got an email from our friend in Leawood too
I think the Obama campaign is encouraging the active members of his email list (in terms of donations/actions) to email those that aren't active (like me, who signed up out of curiosity).
It no doubt seems to work, but...
The Obama campaign seems to have taken in a significant amount and I've heard from others in the know that other campaigns have raised a great deal with this approach.
A separate question, though, is whether or not this technique is succeeding in bringing more people into the political game in a meaningful and sustainable way. That's not something that campaigns can be expected to worry about, of course -- not while the money's rolling in. But it is one possible outcome for using new technologies in creative ways.
During the Howard Dean campaign, supporters sat down in bars and houses to write paper-and-pen letters to voters in Iowa and maybe New Hampshire telling them why Howard was so great. The key was that they were personal, real, and direct. Did those letters earn one extra vote or raise one more dollar? Not sure.
But that sort of exciting engagement in politics circa 2004 is what inspired the whole idea that giving more people more ways to get involved was good for American democracy. It was the grandfather of this email technique, which raises the question of what we see this "bulk personal" email technique evolving to in 2012 and beyond.
Keep pressing on these email issues
I don't think they would raise less money if the return address was the person sending the email. Which would also encourage the person sending the email to take more responsibility for it--an email triangle disperses responsibility unfortunately.
In the long run, if mass email must be used this way, people writing their own emails will be far more sustainable than people using a template, so taking the opportunity to show people models of other real emails, written by other supporters, sics and all (very easy to do) instead of a form email, will create more sustainable support.
It seems
It seems clear from the available evidence that this wasn't generated by a real donor importing a contact list or the like, but rather is the Obama camp picking up on what spammers have known for years: faking a personal message from a "real person" is effective, probably much more effective than something from a celeb.
All email communication that purports to be from well-placed sources within the campaign (or the candidate his or herself) tend to be semi-disingenuous. They aren't really telling you what they think, and they're not interested in any response other than a donation. This takes the dishonesty to another level though, because they're essentially falsifying p2p activism.
The unfortunate thing is that this works, which, again, if you check your spam filter, you can see hawkers of viagra and pr0n have been onto for a while. Kudos to Blue State for figuring this out, but 10 demerits for further lowering the moral stock of the Obama campaign.
I should add
I should add that what's most annoying and frustrating about this is that doing this "honestly" is not all that hard: just set up a tool that gives your donors templates to use and has them message their own contacts, or send real personalized messages to other registered democrats or not-yet-donated list members.
Of course, once you let people participate you can't really control the message, which I suspect is why this was done fraudulently.
Recent blog posts
- Daily Digest: McCain's Grassroots Moment
- Google Grabbed Most of Obama's $16 Million in 2008
- #inaug09: Twitter Vote Report, the Next Generation
- Sell Obama stimulus and create new transparency era by democratizing data
- Obama Pushes Citizen Service Out of the Nest
- SoapBlox Burnout Points to Vulnerability in Left's Infrastructure
- PdF's 2009 Top 50 Political Blogs
- Daily Digest: CTO Watch -- The Rising Stock of California PhDs
- CES and Tech Politics
- Small Tents vs. Big Networks: Recreating the GOP
Recent comments
- Some participants in the
3 hours 1 min ago - As a result, one of the
3 hours 5 min ago - As if my taxes were not enough?
8 hours 9 min ago - already working together to fix
13 hours 5 min ago - Obama CTO from Silicon Valley
1 day 4 hours ago - Where McCain and the organized parted ways
1 day 4 hours ago - olur mu sizce
1 day 7 hours ago - Whether there will be more
1 day 18 hours ago - very interesting article....
1 day 18 hours ago - thank you
1 day 23 hours ago

print
email
delicious
digg
technorati
You're missing how the feature works
This is a pretty basic distributed email feature. On Tuesday, the Obama campaign sent out a message from "Barack":
The email came from info@barackobama.com, interestingly mailed by bounce.bluestatedigital.com.
I was targeted because I was a prior donor and I was given a donation goal based on my previous donations. (Some people were asked for $25, others for $50, some for $100.)
If you click the link to donate, you are then taken to the donation page, where a video appeal from Obama plays automatically. If you then donate, you're asked to email a list of friends or to easily and automatically import all of the contacts in your email account.
You can then choose which contacts (or all of them) to message, and all of these messages are delivered in your name but from info@barackobama.com. I don't know how this particular email ended up in your inbox, but KW from Leawood is most likely someone using this feature or someone else forwarding a message that she sent them. (I don't know about you, but my contacts list contains several journalists, a half dozen newspapers, blogs, names from assorted email lists that I'm on, lots of other strangers.) It would be easy to get carried away with the feature and spread it all over the place.
The Obama campaign has been using this feature from Blue State Digital since forever.